Published sessions
—Loading…Today at a glance
Everything needed to run coaching safely
Monitor places, payments and operational exceptions from one secure workspace.
Confirmed places
—Loading…Waiting list
—Active entries and offersNet receipts
—Loading…Capacity watch
Sessions needing attention
Operational health
Current checks
- Capacity safeguardsDatabase invariants activeHealthy
- Safeguarding controlsEmergency access auditedHealthy
- Reconciliation queueReview exceptions promptlyLoading
Controlled changes
Sessions and capacity
Weekly occurrences are generated automatically. Capacity changes and individual cancellations retain a reason and immutable audit record. Excel exports may contain personal information and must be stored and shared securely.
| Session | Starts | Status | Occupancy | Available | Waiting | Actions |
|---|
Financial control
Finance workspace
Income, bank reconciliation and annual reports. Amounts are shown in pounds.
Payment checks use their own date range. They do not change the Finance reporting period.
Exception queue
Payment checks and follow-up
Counts for the selected dates. Pending does not necessarily mean a payment failed or needs intervention. Review individual records below. Provider checks never request a new payment.
—Payment outcome pending
No confirmed payment outcome is recorded. This can include an unfinished or abandoned checkout.
Next step: The account holder can use Payments & receipts → Check payment outcome. If a charge appears at the provider but remains unconfirmed here, ask finance staff to investigate before paying again.
—Payments needing review
The payment record is flagged for reconciliation with the booking and provider evidence.
Next step: Finance staff must compare the provider transaction, amount and booking reference, then arrange a verified booking correction or refund. Do not collect a second payment to clear the flag.
—Bank transfers awaiting reconciliation
A bank-transfer reconciliation record is still pending.
Next step: Finance staff must verify the bank statement amount and payment reference against the booking before recording reconciliation. A customer's payment claim alone is not confirmation.
Payment resolution cases
Refresh this page after the payment or reconciliation record has been updated. Counts change when the underlying records change; they cannot be cleared from this summary.
Booking requests below are listed independently of the finance date filter.
Rider access
Rider relationships
Review rider requests, verify identity and authority, and accept or reject with a recorded reason. No invitation code is needed.
Club communications
Club messages
Broadcasts can be read and answered by all active account holders. Private conversations are limited to the named correspondents.
Verified pricing authority
Rider memberships
Verify, renew or revoke membership. The member price is available only when verification covers the session date.
Email delivery and renewal reminders
These SMTP settings also deliver account verification, approval/password setup and password reset emails. The renewal checkbox below controls membership reminders only. Branding follows the published organisation logo, colours and footer.
Send one reminder per recipient and expiry date, starting 30 days before expiry. Recipients must have verified booking authority or be the adult rider. Checks run every five minutes while this server is running.
Member-submitted details awaiting verification
Compare each submission with the club membership record before approving. A submission alone never changes the member rate.
Loading requests…
| Rider | Status | Membership number | Valid from | Valid until | Time to expiry | Version | Actions |
|---|
Minimised exports
Administrative reports
Summary exports are minimised. Session booking lists include names for authorised staff.
Capacity report
Session occupancy, held places, availability and waiting-list pressure.
Session payment report
Session payment totals only. Use Finance tabs for all site income, bank reconciliation and AGM reports.
Audit report
Minimised material-action history with correlation identifiers.
Manage dropdown lists Manage coaches
Version controlled
Organisation settings
Only approved operational keys can be changed. Every update creates immutable version evidence.
Booking and gallery settings
Durable processing
Automation reliability
Organisation-scoped queue, notification and scheduled-job health. Recipient addresses and message payloads are excluded.
Outbox pending
—Loading…Deliveries queued
—Loading…Failed work
—Retryable queue and delivery failuresRuns in 24 hours
—Loading…Waiting work
Pending outbox items
These are recorded booking, payment, capacity and site-content events waiting for an automation worker. The number counts events, rather than people or payments. Processing means a worker has claimed an event. Viewing this list does not run or retry work.
Loading pending items…
Exception control
Dead-letter queue
—Outbox events
—Deliveries
Safety boundary
Processing safeguards
- Lease recoveryAbandoned work becomes claimableDefined
- Bounded retryPoison work reaches dead-letter stateDefined
- Recipient protectionDestinations encrypted at restDefined
Scanner detection
Security activity
Review recorded probes and activity in the isolated decoy archive.
Operational assurance
Service health and cost
Privacy-safe SLO, alert, correlation and budget evidence. Personal and safeguarding data are excluded.
Overall health
—Loading…Availability
—Initial target 99.9%p95 latency
—MillisecondsBudget forecast
—Loading…Actionable alerts
Active operational alerts
| Severity | Alert | Status | Runbook |
|---|
Current evidence
Control indicators
—Open alerts
—Critical alerts
—Oldest queue seconds
—Capacity violations
Use the named runbook before acknowledging an alert. Acknowledgements require the protected API and create immutable audit evidence.
Accountability
Material action history
Compare recorded previous and new values. Missing historical values are marked Not recorded; sensitive payloads are excluded.
| When | Action | Entity | Changes: previous and new values | Actor | Correlation ID |
|---|
Controlled activation
Account applications
Only email-verified applications can be approved. Activation creates a customer account without an administrator-known password.
| Applicant | Account type | Status | Submitted | Version | Actions |
|---|