User and role access
Find and filter approved accounts, manage administrator and committee roles, or suspend, restore and delete user access. You cannot change your own access.
Add an administrator or committee member
- Ask the person to open the public site, choose My account, then Create an account and verify their email.
- Open Account applications and approve their verified application.
- Return here, find the user, then grant Platform administrator or the appropriate Committee reader, editor or reviewer role.
- Ask the new administrator to open Set up authenticator and enrol an authenticator app, then sign in again with its six-digit code.
Authenticator setup is required for every System Admin. The same account can remain a parent or rider, but authenticator verification is required whenever they sign in. Cloudflare email verification is a separate check; the administrator must also have an authorised Cloudflare email address.
Administrator access covers the full administration area. Committee roles should be limited to the work the person needs. Every grant, revocation and account-status change is recorded.